Contact
A direct line to Prague's creative studio.
We’re based in Vinohrady, a short walk from Jiřího z Poděbrad metro. For project inquiries, we read every message personally and respond within four business hours.
"We believe the best projects start with a conversation, not a form. Let's talk."
— Ondřej, Founder
120 00 Praha 2
Common Client Pitfalls
- ● Phrase queries as requests ("make a website") instead of goals ("increase qualified leads"). This leads to misaligned proposals.
- ● Hide stakeholder conflicts. We need to know if Marketing and Product disagree on the primary audience.
- ● Withhold budget ranges. A realistic range ($X–$Y) saves days of proposals that won't fit your constraints.
- ● Expect immediate visual concepts. Our process is research-first. Wireframes come before high-fidelity mockups.
Project Intake: Assumptions & Boundaries
Assumptions
We assume you have an existing business with measurable goals (e.g., conversion rate, user retention). We work best with teams who can dedicate a single point of contact for feedback and approvals.
Boundaries
- We do not offer hourly contract work for ongoing maintenance.
- Projects under €5,000 are generally not a fit due to our research depth.
- We require a signed NDA before reviewing confidential legacy system code.
What Changes Our View
A pilot user test with a Czech-speaking audience reveals a critical usability flaw in our initial wireframe. This would shift our timeline and scope, prioritizing the fix before visual polish.
Visit Us
Vinohrady Studio
Our studio is a 7-minute walk from the Jiřího z Poděbrad metro station (Line A). Trams 5, 9, 15, and 26 stop within a 3-minute walk. Paid parking is available at the Churchill Hotel garage (Záhřebská 6).
Studio Etiquette: Please use the main entrance and ring the bell for "UX Pixo." We have a guest Wi-Fi network available upon arrival. For virtual meetings, we provide a Zoom link that simulates our studio environment.
Local Insight:
For client lunches, we recommend Lokál Dlouhááá for classic Czech cuisine. For a post-call coffee, The Farm Café is our go-to for reliable Wi-Fi and strong espresso.
The 48-Hour Turnaround
It’s Tuesday, 11:00 AM. An email arrives from a Prague-based SaaS product manager. She needs a UI audit before a Q4 board meeting. By Thursday, 11:00 AM, she has a 12-page audit document: prioritized list of 15 critical usability issues, annotated screenshots, and a clear ROI estimate for fixing the top 3. Her follow-up meeting is confident, not exploratory.
We maintain this pace by standardizing our intake. The more clarity you provide upfront, the faster we can identify the real problem.
The Core Trade-off
Speed requires precision. Our 48-hour proposal window is only possible because we ask structured questions in the first 30 minutes.
Takeaway:
The most important step is the one you take before hitting send: define one primary business goal.
Start the Conversation
Prefer a form? We'll reply within four business hours. For urgent matters, please use the phone number or Calendly link below.
Direct Avenues
- Email [email protected]
- Phone +420 222 514 444
- Schedule a Call Calendly (15 min)
Key Terms
- Discovery Call
- A 30-minute conversation to assess mutual fit. We’ll discuss your goals, constraints, and if our process aligns with your timeline.
- Pilot User Test
- A small, rapid usability test (n=5-8) before full development. It often changes our initial direction.
- GDPR-First Design
- We consider data privacy at the wireframe stage, not as an afterthought. Essential for EU-based clients.
Ready to discuss your project?